From the Founder’s Desk

Dear Friends and Valued Visitors,

Allow me to extend a warm North Carolina welcome to you from the heart of our beautiful state. I’m Jack Wingate, the Founder and CEO of ALLCHOICE Insurance, and it’s an absolute privilege to connect with you through this letter. I’m here to guide you through our world of insurance and share our unwavering commitment to your financial well-being.

Since our establishment in 2004, we’ve been on a remarkable journey, assisting thousands of individuals and businesses across North Carolina with their insurance needs. This journey has been a testament to resilience, growth, and invaluable lessons along the way. 

Our journey has been marked by recognition and achievement. We’ve proudly received numerous accolades, including the Independent Insurance Agent of the Year award, and our dedicated team members have earned customer service awards from our esteemed carriers. However, I understand that these accolades may not hold the same weight with you as they do within the industry. You see, we understand that insurance isn’t exactly the most exciting topic. It’s not something you wake up eager to deal with. Like you, our clients come to us for one of three primary reasons:

Cost Concerns: You may feel that you’re paying more for your insurance than you should. It’s a valid concern, and we’re here to ensure that you’re getting the best value for your hard-earned money.

Service Dissatisfaction: Many have had poor experiences elsewhere, whether due to slow service, lack of personal attention, or feeling like a small cog in a corporate machine. You’re seeking an agency that not only gets things done but gets them done your way, with convenience and effective communication.

Coverage Dissatisfaction: The most disheartening scenario is when you’ve had a claim, and it wasn’t covered as expected. It’s the realization that, when you needed it most, your insurance failed you. We understand that insurance should provide the protection you expect, covering the risks you face.

So, how do we address these concerns? What sets us apart in the vast world of insurance providers?

Serve, Educate, Protect: Our Guiding Principles

Our approach is grounded in our guiding principles: Serve, Educate, Protect. These principles are the cornerstone of everything we do.

Exceptional Service: Service is the baseline in the insurance industry, and it’s something you should rightfully expect. We take it to the next level by offering you various options for interacting with us. Whether it’s through our online Service Center, mobile app for those who prefer digital access, or a friendly voice when you call, we make sure to serve you the way you want to be served. We keep you informed with timely text messages and emails at every step, so you always know what’s happening and when it’s done.

Empowering Education: Education is where we shine. We understand that overpaying often stems from a lack of understanding about your coverages and costs. Our approach is to get to know you, your risks, and your goals. We educate you about what your coverage truly means and does for you. We simplify complex insurance jargon and provide resources like YouTube videos and blog articles to help you understand your insurance better. We’re here to make insurance less of a mystery and more of an informed choice.

Protection First: Protection is the core purpose of insurance, and we prioritize it over premium costs. We genuinely care about your protection. We take the time to understand your unique situation, risks, and goals. Our focus is not solely on saving you money; it’s on ensuring you’re adequately covered. We help you recognize the true cost of inadequate coverage when it’s time to make a claim.

Our mission is clear: to serve, educate, and protect. We take immense pride in offering you the best value and protection, and our approach has helped countless individuals and businesses in North Carolina achieve peace of mind. While we may not be the right choice for everyone, if you’re seeking an agency dedicated to quality service, education, and comprehensive protection, we’re here for you.

Starting your journey with us is easy. You can call us right now, and one of our advisors will be thrilled to assist you. If you prefer, you can schedule a phone call or even provide your information online, allowing us to do the heavy lifting for you. We believe in making insurance a transparent, beneficial experience for you.

Your journey with ALLCHOICE begins here. We’re not just an insurance agency; we’re your partner in securing your future and financial well-being. Let us help you navigate the path to peace of mind, so you can focus on what truly matters. 

Sincerely,

Jack Wingate, CEO & Founder

 

Jack Wingate